How to Complete Your Purchase

Magallan Aerospace Supply

Magallan Aerospace Supply offers two safe and efficient ways for you to complete your purchase:

✔ Directly through the website
✔ With the support of one of our specialized representatives

Choose the option that is most convenient for you.

OPTION 1 — COMPLETE THE PURCHASE DIRECTLY THROUGH THE WEBSITE

This is the fastest option for customers who are already familiar with online shopping.

Step by step:

1. Choose the products
Browse the website, select the desired products and click "Add to cart".

2. Access the cart
Click on the shopping cart icon, located in the upper corner of the page, to review the selected items.

3. Review your order.
Check quantities, values, and descriptions.
If necessary, modify or remove items before proceeding.

4. Enter the address and calculate the shipping cost.
Please enter the delivery address correctly so that the system can automatically calculate the shipping cost and estimated delivery time.

5. Log in or create your account.
If you don't already have an account, create one by providing the requested information.

6. Choose your payment method.
Select the available payment method and enter the required information.

Important notes:
Card payments are subject to review and approval by the card issuer.
Payments made via bank slip may take a few business days to clear, depending on the issuing bank.

7. Complete the purchase
After confirmation, you will receive your order information by email and you can track its status directly on the website.

OPTION 2 — COMPLETE THE PURCHASE WITH PERSONALIZED SERVICE

We understand that not all customers prefer or are able to complete their purchase directly through the website — especially in technical cases, international purchases, or when specific payment methods are required.

Therefore, Magallan Aerospace Supply offers human assistance to help finalize your purchase.

When to use this option:

  • Difficulty making payments through the website.
  • Card not approved by the operator.
  • Need for an alternative payment method
  • International purchase
  • Technical request or upon request.
  • I would like guidance before finalizing.
  • Commercial negotiation, when applicable.

How does purchasing with customer service work?

1. Click on the support icon.
Use the WhatsApp or Telegram icon available on the website.

2. Please specify the desired product or order.
Send the product link or describe the items you wish to purchase.

3. Personalized service
An attendant will:

  • Check the order;
  • To clarify technical or commercial doubts;
  • Provide guidance on shipping costs and delivery times;
  • Suggest the most suitable payment method.

4. Assisted checkout
The attendant will assist in completing the order securely, respecting the current commercial terms and conditions.

IMPORTANT

Personalized service does not replace the site's rules and policies, but it facilitates the purchasing process.

Payment methods, deadlines, and amounts follow the official policies of Magallan Aerospace Supply.

In technical purchases, additional information may be requested to ensure the correct application of the product.

OUR COMMITMENT

Magallan Aerospace Supply believes that technology and human service should go hand in hand, especially in a technical and regulated sector like aerospace.

Our goal is to ensure you can shop safely, clearly, and with adequate support — whether through the website or with direct assistance from our team.